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Project Manager (Madison, WI)

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Forte, now part of Advarra, is the industry-leading provider of software and services in the critical areas of clinical trial management, clinical data management and research administration for cancer centers, academic medical centers and health systems.

The purpose of this role is to lead the company’s customer-facing implementations. The project manager is responsible for the direction, coordination, and completion of customer-facing implementations while remaining aligned with customer goals and priorities.

Essential Job Duties (in order of priority)

Lead customer implementations:

  • Orchestrate and drive the successful and timely completion of tasks to achieve customer organizational goals, including the identification and mitigation of risks and issues which may impact the project
  • Work with the customer to understand their current state processes, goals, and priorities in order to provide implementation strategy, scope, rollout, and staffing recommendations
  • Communicate effectively and build strong relationships with all project stakeholders, including project sponsors, subject matter experts, and project team members in a timely and consistent manner
  • Review and monitor project work to ensure forward progress is made and work is completed on time and within budget
  • Identify, monitor, and communicate project-related risks or issues and mitigation plans including scope changes that may arise during the implementation
  • Facilitate, coordinate, and arbitrate cross-functional discussions and decisions with subject matter experts within key functional areas
  • Ability to understand the organization’s strategic priorities and adapt project timelines and tasks accordingly
  • Lead onsite and offsite meetings and training events
  • Work with customer to review and validate application configuration options and lead workflow and process development conversations
  • Drive data migration activities, including data mapping, validation, and issue resolution

Lead internal project management efforts by:

  • Drive internal projects and process improvement initiatives to completion, ensuring team members stay on track, risks are identified, and issues resolved in a timely manner
  • Share and encourage others to share and use the lessons learned from project work in order to identify and implement process improvements
  • Contribute to our implementation and software documentation
  • Act as expert resource for Product Support Specialists, Business Analysis, and other departments in all functional and content areas associated with a project
  • Contribute project experience to the knowledge library

Job Qualifications & Job Evaluation

Documentation:  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

  • Bachelor’s Degree preferred
  • Strong working knowledge of Microsoft Excel, Word, and PowerPoint 

Experience

  • Minimum 4 years of experience managing medium to large-scale implementation projects using a standard project management methodology
  • Demonstrate accountability in project ownership and solution-oriented work approach
  • Experience identifying and implementing process improvements
  • 2 years of experience in the clinical research industry highly preferred
  • Prior experience managing teams and tasks

Knowledge, Skills & Abilities

  • Ability to effectively negotiate and build consensus with various audiences and manage project activities
  • Proven organizational skills including attention to detail and multi-tasking skills
  • Excellent verbal and written communication skills
  • Experience using MS Project and MS Access is preferred
  • Business analysis experience in process definition, gap analysis, and workflow design is preferred
  • Data migration experience including data mapping and validation is preferred

Licenses & Certifications

  • Project Management Certification (PMP) highly preferred

 

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