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Office Assistant (Madison, WI)

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Forte is the industry-leading provider of software and services in the critical areas of clinical trial management, clinical data management and research administration for cancer centers, academic medical centers and health systems.

The office assistant ensures Forte and its team members are able to function effectively by managing the day to day office and kitchen operations. The office assistant is the face and voice of Forte and is expected to maintain the utmost professionalism and pleasant communication.

Essential Job Duties (in order of priority)

  • Greet visitors and administer Forte’s check-in process
  • Operate multiline phone system to answer, screen, or forward calls, and appropriately manage taking messages, forwarding to voicemails, etc.
  • Ensure employee kitchens are well-stocked and clean. This includes taking inventory of and purchasing/transporting supplies, stocking food and drinks, and loading/unloading the dishwashers
  • Order office and mailing supplies, and ensure inventory meets staff needs
  • Process incoming/outgoing mail, UPS Shipments and FedEx Shipments
  • Order lunch for internal business meetings
  • Coordinate logistical support for general meetings including room set up/clean up
  • Plan and assist with onsite and offsite company-wide events
  • Assist Human Resources with onboarding process (assist new team members assimilate into Forte culture, respond to new team member’s questions)
  • Assist with travel arrangements and/or hotel accommodations for staff
  • Perform administrative tasks and work on special projects, as assigned
  • All other duties as assigned

Job Qualifications & Job Evaluation

Documentation:  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School diploma, or equivalent required


  • Previous office administration experience preferred

Knowledge, Skills & Abilities

  • Excellent organizational skills, strong attention to detail and demonstrated professionalism
  • Outstanding interpersonal and customer service skills
  • Strong communication skills both verbal and written
  • Highly responsive to requested needs
  • Ability to prioritize work and multi-task
  • Ability to work in a fast paced, team-oriented environment
  • Ability to work independently without supervision
  • Ability to work with confidential and proprietary information using utmost discretion

Licenses & Certifications

  • None required

Job Requirements

  • Ability to lift 50 pounds
  • Reliable transportation
  • Valid Driver’s License


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